How to Use QR Codes in the Utilities Sector

QR codes in the utilities industry are tools that can enhance productivity and simplify workflows in this area. Utilities, including electricity, water, energy, waste disposal, and sewage, play a crucial role in the economic and social progress of a country. Therefore, ensuring the high quality of these services is critical for economic development. However, many utility companies face challenges in improving their services, monitoring assets, and enhancing delivery efficiency. The growing demands for decarbonization also require these sectors to implement innovative solutions. With technological advancements, utility companies have started using QR codes to address these challenges, turning electronic business card with QR codes into a convenient tool.

Application of QR Codes in the Utilities Sector

QR Codes on Electricity Bills

Research shows that many utility consumers are unsure about their ability to understand and predict their energy consumption, which hinders their active participation. Adding QR codes to electricity bills provides an additional channel for interaction, helping to alleviate customers' concerns about understanding rates and usage. This can be done by converting the company's website into a QR code with a dynamic URL and printing it along with the bill. Thus, consumers can easily view their energy consumption by simply scanning the code.

Providing Safety Information to Employees

Malfunctions and technical issues are common in the operation of facilities such as wastewater treatment plants. Using QR codes to store important information saves workers from having to flip through hundreds of pages of paper documentation. You can convert a PDF manual into a QR code, allowing employees to access and save the document on their smartphones immediately after scanning. It is also possible to convert training videos into QR codes, simplifying access for employees on their smartphones.

Increasing Mobile App Downloads through QR Code

Customers also use mobile apps to monitor their consumption of energy or water. You can encourage app downloads by creating a QR code that directs users directly to the app store for download, eliminating the need to manually search for the app.

Asset Management and Inventory Tracking

Inventory and asset management processes can be simplified using QR codes, making operations more efficient and helping to maximize return on investment. For example, electrical companies now use QR codes to reduce risks and enhance the reliability of their assets. With QR codes, employees can easily record inventory operations in the field and determine which assets need replacement or calibration.

Data Protection with Password-Protected QR Codes

Since QR codes are an effective means of transmitting information, data leakage can become a serious issue. However, using password-protected QR codes can limit access to confidential information. When scanning such a code, users are first directed to a web page where they must enter the password to access the content.

Monitoring the Waste Collection Process Using QR Codes

QR codes can also be used to effectively monitor the real-time waste collection process. Each family is issued a card with a QR code, which sanitation workers scan after collecting the waste. The scanned data is transmitted to the central system, allowing the waste collection process to be monitored.